The short answer
Yes. Hasanah charges a 2.5% platform fee.
Does Hasanah charge a platform fee?
Yes. Hasanah charges a 2.5% platform fee. The real question is how that fee affects the amount that is ultimately treated as charitable giving.
Why platform-fee transparency matters
Trust depends on donors knowing the difference between money routed to a charitable campaign and money retained to run the service. A clearly named fee is easier to evaluate than a vague all-in promise.
What donors should compare
When comparing Hasanah to other donation tools, look not only at the percentage itself but also at how the fee is presented, whether it is separated from optional tips, and how clearly the donation versus operating-cost split is disclosed.
More questions
Is the platform fee optional?
No. The platform fee is part of the service model. The optional element is the tip, not the fee.
Does the fee change the tax-deductible amount?
Charitable acknowledgments should reflect only the amount treated as a charitable contribution, not any fee or optional tip retained by Hasanah.