FAQ

Clear answers before you connect your bank.

Hasanah touches sensitive parts of a donor's life: spending data, bank authorization, recurring giving, and charitable intent. These answers focus on what people need to know before using the app.

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Weekly ACH

One weekly donation instead of a debit after every purchase.

Donor controls

Pause, skip, and review controls are part of the product model.

Bank linking

Plaid is used for bank connection and transaction access.

Records

Completed donations are designed to have receipts and activity history.

Getting Started

What Hasanah does and what you need before joining.

What is Hasanah?

Hasanah is an automatic sadaqah app for spare-change giving. It rounds up eligible purchases, adds those roundups together, and turns them into a weekly charity donation.

Is Hasanah available right now?

Hasanah is preparing for launch. You can join the waitlist to get launch updates and early access information when the product is ready.

Who can use Hasanah?

Hasanah is built for U.S.-based adults who can link a supported bank account and authorize recurring ACH donations.

Is Hasanah for sadaqah or zakat?

Hasanah is best suited for ongoing sadaqah through small, recurring gifts. It is not a zakat calculator, and detailed zakat questions should be handled separately with appropriate religious guidance.

Roundups & Donations

How spare change becomes a weekly donation.

How are roundups calculated?

Eligible purchases are rounded up to the next whole dollar. For example, a $4.25 purchase creates a $0.75 roundup, and a $9.10 purchase creates a $0.90 roundup.

Does Hasanah debit my account after every purchase?

No. Hasanah totals eligible roundups during the giving cycle and initiates one weekly ACH donation from your selected funding account.

Which transactions count toward roundups?

Hasanah focuses on eligible settled card purchases. Transfers, ATM withdrawals, credits, refunds, fees, and other non-purchase activity are not treated like ordinary roundup purchases.

Can I make a donation without waiting for roundups?

The main Hasanah experience is built around automatic roundups and weekly ACH giving. Additional one-time giving options may be offered when they are available in the app.

Control & Timing

What happens before money moves.

Can I pause or skip donations?

Yes. Hasanah is designed to give you controls for pausing roundups or skipping a scheduled donation when you need to.

When is money withdrawn?

Roundups are collected into a weekly total. When your donation is ready, Hasanah initiates an ACH debit from your funding account according to the authorization you provided.

Can I change my causes?

Hasanah routes donations through campaign-based giving. Where available, you can update your giving preferences so future donations follow your selected causes or campaigns.

What happens if an ACH donation fails?

If a bank debit cannot be completed, Hasanah may mark the donation as failed or requiring attention and may ask you to review your funding account before future donations continue.

Fees, Tips & Receipts

How support costs and records work.

Does Hasanah charge a required platform fee?

Hasanah may offer optional tips to help keep the product running. Tips are optional and should be shown separately from the charitable portion of your donation.

Does my full donation go to charity?

The charitable portion of your donation is tracked separately from any optional tip or processing-related cost. Hasanah aims to make those amounts clear before money moves.

Will I get a receipt?

Hasanah is designed to provide donation records and receipts for completed donations. Receipt availability and tax treatment can depend on the campaign, nonprofit, and applicable rules.

Are Hasanah donations tax deductible?

Some donations may be tax deductible if routed to eligible nonprofit organizations, but Hasanah does not provide tax advice. Keep your receipts and consult a tax professional for your situation.

Bank Data & Privacy

What Hasanah uses to calculate and fund donations.

Why does Hasanah ask me to connect a bank account?

Hasanah needs account connection to identify eligible purchases for roundups and to fund weekly ACH donations from your selected account.

Does Hasanah store my bank login credentials?

Hasanah uses Plaid for bank linking. Hasanah should not receive or store your bank username or password from that connection flow.

What transaction data does Hasanah use?

Hasanah uses transaction information needed to calculate roundups, show donation activity, provide controls, operate the service, and meet legal, fraud-prevention, and support requirements.

Can I delete my account?

Yes. Hasanah provides an account deletion path and explains retention limits for records that may need to be kept for legal, security, payment, or compliance reasons.

Still need the formal details?

Read the Terms and Privacy Policy for the full legal language on authorizations, payment records, transaction data, retention, and account deletion.