Policy Library
Delete Your Hasanah Account
Hasanah
Updated: April 13, 2026
For broader privacy and data-use questions, start with the Privacy Policy or the account deletion explainer.
You can delete your Hasanah account in two ways:
- Inside the app: open Hasanah, go to Settings, and choose Delete account.
- Outside the app: email support [at] openfundraise.org with the email address or phone number on your account and the subject line "Hasanah account deletion request."
What Hasanah deletes
When we process an account deletion request, Hasanah deletes the app account profile and the app-owned data associated with that account, including linked bank metadata, synced transaction history, roundup history, and active session records.
What may be retained
Hasanah may retain limited information when retention is required by law or reasonably necessary for tax, accounting, fraud-prevention, dispute-resolution, or regulatory compliance purposes.
Response timing
We aim to review verified deletion requests promptly. If we need more information to confirm ownership of the account, we will contact you using the details provided in your request.
Contact
Email: support [at] openfundraise.org
Website: hasanah.io