The short answer
The tax receipt comes from the recipient nonprofit organization where applicable, not from Hasanah itself.
Who sends the tax receipt for a Hasanah donation?
The answer is straightforward: the recipient nonprofit, not Hasanah, sends the tax receipt where applicable.
Why that is the right structure
The nonprofit is the charitable recipient and therefore the entity best positioned to issue the formal acknowledgment tied to the charitable contribution amount.
What Hasanah still provides
Hasanah may display donation history, fee history, tip history, payment records, and campaign confirmations for convenience, but it warns those records may not be enough on their own for tax substantiation.
More questions
If Hasanah shows my donation history, why doesn't Hasanah send the receipt?
Because the charitable acknowledgment is tied to the nonprofit recipient, not just to the payment platform or app interface.
Will the receipt include fees and tips?
The acknowledgment should reflect only the charitable contribution amount, not retained fees or optional tips.
What if I never receive a receipt?
Review the current campaign and nonprofit details and follow up through the appropriate support or acknowledgment channel. Receipt responsibility sits with the nonprofit.